Reach out for order assistance, return requests, payment confirmations, or seller partnerships.
We are committed to delivering swift, transparent, and empathetic customer care across all our operating districts.
Whether you have a query regarding an ongoing delivery, need assistance with product specifications, want to initiate a return, or wish to partner as a verified seller, our customer delight team is here to assist you 7 days a week.
Our dedicated support hub operates Monday through Sunday from 9:00 AM to 8:00 PM IST with priority ticket response within 2 hours.
If your inquiry is not resolved within 24 hours, our Customer Care Grievance Officer can be directly contacted at grievance@veliomart.com with your order reference number.
VALIO Tower, 108 Anna Salai, Guindy, Chennai, Tamil Nadu - 600032
Our support desk will respond with priority tracking resolution.
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