Privacy Policy

Your trust is our utmost priority. Learn how VELIO Mart safeguards your privacy, personal information, and transaction data.

1. Information We Collect

• Account Credentials: Full name, verified mobile number, email address, and encrypted passwords.
• Fulfillment Details: Delivery addresses, pincodes, contact landmarks, and recipient names required for fleet dispatch.
• Transaction Logs: Order numbers, line items, Razorpay payment tokens, and invoice summaries.

2. Absolute Data Confidentiality

We do not sell, rent, or trade your personal information or browsing history to third-party data brokers or marketing agencies. Your data is used exclusively to fulfill purchases, coordinate delivery with our fleet captains, and provide automated order alerts.

3. Advanced Encryption & Session Security

All client-server communications are protected with SHA-256 SSL encryption. Authentication sessions utilize secure HttpOnly and SameSite cookie attributes with protection against Cross-Site Request Forgery (CSRF) and SQL injection.

4. Data Deletion Requests

Customers have the right to request account deactivation or deletion of their personal information at any time by contacting privacy@veliomart.com.